Term of Service

LIHUHU PTE. LTD.

TERMS OF SERVICE

Last Updated 3 Jan 2024

 

Please read these Terms of Service and our Privacy Policy carefully before using the Services.

References to “Lihuhu,” “Us”, “We” or “Our” means Lihuhu Pte Ltd. or its subsidiaries, affiliates, parent companies, joint ventures, and other corporate entities under common ownership or control. In all cases, “Lihuhu,” “Us”, “We” or “Our” includes agents, consultants, employees, officers and directors.

By downloading one of our Games, you accept Lihuhu Terms of Services and our Privacy Policy (“Agreement”). Each time you download one of our Games to your device a new Agreement is concluded, and its terms apply to your use of this Game. By using or otherwise accessing the Services, you agree to this Agreement. If you do not agree to this Agreement, you may not use or otherwise access the Services.

  1. Definitions

1.1 “Account” means an account or profile you create or accept the creation of when you access the Services.

1.2 “Community Rules” means the rules of conduct that govern your interaction with our Services and other players and can be found below.

1.3 “Feature Terms” means any other rules related to specific services like platforms and APIs, applications for mobile devices, forums, contests, subscriptions, or loyalty programs that We may publish that apply to your use of those specific services and state they are part of these Terms.

1.4 “Offers” means special programs, including digital offers, deals, discounts, and special gifts that Lihuhu may offer from time to time to certain eligible players.

1.5 “Services” refers to products, games, services, content, https://lihuhugames.com and/or the other domains provided by Lihuhu .

1.6 “Terms of Service” or “Terms” means these terms of service.

1.7 “User Content” means all the data that you upload or transmit on or through the Service. This includes things like your profile picture or your in-game chat.

1.8 “Virtual Items” means (a) virtual currency, including but not limited to virtual coins, cash, tokens, or points, all for use in the Service, and (b) virtual in-game items.

  1. Changes to these Terms

2.1 We reserve the right, at our discretion, to change, modify, add or remove portions of the Terms, Community Rules, Feature Terms, and Privacy Policy at any time by posting the amended Terms, Community Rules, Feature Terms, or Privacy Policy on our sites or within the Service (such as through in-game notices). We may provide additional notice, such as an e-mail message or messaging within the Services, of any material changes. Unless We state otherwise, changes are effective when posted. If you continue to use the Services after the changes are posted you agree to the changes. New versions of the Terms, the Community Rules, the Privacy Policy, and any other policies, codes, or rules will be accessible at https://lihuhugames.com or from within the Services.

2.2 If you have a dispute with Lihuhu, the version of the Terms, the Community Rules, Feature Terms, and the Privacy Policy in effect at the time Lihuhu received actual notice of the dispute will apply to such dispute. However, if you keep using the Service after the changes are posted, you are agreeing that the changes apply to your continued use of the Services. 

2.3 You cannot make changes to the Terms, Community Rules, Feature Terms, or Privacy Policy unless both you and Lihuhu sign a written amendment.

2.4 If the Terms or the Privacy Policy have provisions that conflict with other terms or policies, the provisions in these Terms and the Privacy Policy shall prevail.

  1. Account information and security

3.1 In order to use our Services, we may ask you to create an Account and select a password and/or provide Us with certain personal information, which may include your name, birth date, e-mail address, and, in some cases, payment information. This information will be held and used in accordance with Lihuhu’s Privacy Policy.

3.2 You agree to supply Lihuhu with accurate, complete, and updated information, particularly your email address.

3.3 You are responsible for maintaining the security of your Account. Do not share your Account details with others or allow others to access or use your Account. You are solely responsible for any activity in your Account whether or not authorized by you, including purchases made using any payment instrument (for example, credit card, PayPal or social network or platform virtual currency).

3.4 Tell Us immediately of any actual or suspected loss, theft, fraud, or unauthorized use of your Account or Account password.

  1. Privacy

4.1 Lihuhu’s Privacy Policy tells you how we collect and use information about you and your computer or mobile device and how you can use the Services to share such information with others. You understand that through your use of our Services, you acknowledge the collection, use, and sharing of this information as described in Lihuhu’s Privacy Policy. If you don’t agree with the Privacy Policy, then you must stop using our Services.

4.2 We encourage you to read the Privacy Policy carefully and use it to make informed decisions.

  1. Using our Services

5.1 Who can use our Service: We are excited to have you start playing our games and apps, but there are some limits on who can use our Service.

5.2 You may not use our Service if:

5.2.1 You do not agree to Lihuhu’s Terms of Service and Privacy Policy;

5.2.2 You are under 13 years of age, in which case you must not create an Account, use any part of the Service except games with an age screen after accurately identifying your age, or submit personal information through the Service or to Lihuhu (for example, name, address, telephone number, email address);

5.2.3 You are a convicted sex offender; or

5.2.4 You have previously been banned from playing any Lihuhu game or using any Service.

5.3 If you are under the age of 18 or under the age of majority where you live, you represent that your legal guardian has reviewed and agreed to these Terms. Lihuhu may require adequate proof of your identity and age and consent from a parent or guardian at any time.

5.4 Additional Important Rules and Terms:

5.4.1 If you use our Service, you must follow the Community Rules and all other Feature Terms that may apply. These additional rules and terms apply in addition to these Terms and are important. Please read them. If you access the Service from a social network or download the Service from another platform, such as Apple or Google, you must also comply with its terms of service/use as well as these Terms.

5.5 Accessing our Service:

5.5.1 To access or play our games or create an account with us, you may need an account with a social network, like Facebook, and, if you are using our mobile Service, an account with the company that provides your mobile applications, like an Apple ID or Google Account. You may need to update third-party software from time to time to receive the Service and play the games.

5.5.2 We provide the games. You provide the equipment (computer, phone, tablet, etc.) and pay any fees to connect to the Internet and app stores or for data or cellular usage to download and use the Service.

5.6 Service Changes and Limitations:

5.6.1 The Service is evolving and we may require that you accept updates to the Service as well as to the Terms, Community Rules, and the Privacy Policy. From time to time, we may make you update the game or your software to continue to use our Services. We may perform these updates remotely, including to Lihuhu software residing on your computer or mobile device, without notifying you.

5.6.2 Lihuhu reserves the right to stop offering and/or supporting the Service or a particular game or part of the Service at any time, either permanently or temporarily, at which point your license to use the Service or any part of it will be automatically terminated or suspended. If that happens, Lihuhu is not required to provide refunds, benefits, or other compensation to players in connection with discontinued elements of the Service or for virtual goods previously earned or purchased.

5.6.3 LIHUHU MAY, IN ITS SOLE DISCRETION LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS OR ACCESS TO THE SERVICE OR ANY PORTION OF IT AND PROHIBIT ACCESS TO OUR GAMES AND SITES, AND THEIR CONTENT, SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT AND LIHUHU IS UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY SUCH LOSSES OR RESULTS.

5.7 Deleting your Account:

5.7.1 You may stop using the Service at any time and may request that we stop making active use of your data at any time by following the instructions in the Privacy Policy. Unless the local law where you are located requires otherwise, we are not required to provide refunds, benefits, or other compensation if you request deletion of your Account.

  1. Ownership; Limited License

6.1 The Service is comprised of works owned by Lihuhu, and it is protected by copyright, trademark, trade dress, patent, and other intellectual property and other applicable laws, rules, or regulations. Lihuhu owns, has licensed, or otherwise has rights to use all of the content that appears in the Service. These Terms do not grant you or any other party any right, title, or interest in the Service or any content in the Service.

6.2 So long as you abide by these Terms and any other rules, including the Community Rules, Lihuhu grants you a non-exclusive, non-transferable, revocable limited license subject to the limitations in these Terms to access and use the Service using a Lihuhu-supported web browser or mobile device solely for your own non-commercial entertainment purposes. You agree not to use the Service for any other purpose.

6.3 If you violate these Terms or any of Our other terms that apply to you, we may take action against you, up to and including permanently suspending your account. In addition, you may be breaking the law, including violations of Lihuhu’s intellectual property rights. ANY ATTEMPT BY YOU TO DISRUPT OR INTERFERE WITH THE SERVICE, INCLUDING, WITHOUT LIMITATION UNDERMINING OR MANIPULATING THE LEGITIMATE OPERATION OF ANY GAME, IS A VIOLATION OF THESE TERMS AND MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS.

6.4 Your Account and Virtual Items:

6.4.1 Regardless of what anything else says in these Terms, the Community Rules, or any other Feature Terms that apply to features you may choose to use, you do not own the Account that you create on our Service, including in our games, and your Account is not your property. This also applies to other things, like in-game virtual currency or items, regardless of whether you “earned” those items in a game or “purchased” them. Your account and any related items are owned by Lihuhu. Lihuhu gives you a limited license to use your account and the related items while we offer the Services.

6.4.2 WE MAY DELETE OR TERMINATE ACCOUNTS THAT ARE INACTIVE (I.E., NOT LOGGED INTO) FOR 360 DAYS.

6.4.3 IF YOU WANT US TO DELETE YOUR ACCOUNT, YOU CAN EMAIL US AT admin@lihuhugames.com FOR THAT REQUEST.

6.4.4 FACEBOOK DATA DELETE INSTRUCTION

According to the Facebook Platform rules, We provide User Data Deletion Callback URL or Data Deletion Instructions URL. If you want to delete your activities for one of our apps, you can remove your activities by the following instructions.

Go to Your Facebook Account’s Setting & Privacy. Click “Setting”.

  • Then, go to “Apps and Websites” and you will see all of your Apps activities.
  • Select the option box of app name (for example: Match Triple 3D).
  • Click “Remove” button
  • Congratulation , you are successfully remove your activities.

6.4.4 You are not allowed to transfer Virtual Items outside of the Service (i.e., in the “real world”), for example, by selling, gifting, or trading them. We won’t recognize those transfers as legitimate. You are not allowed to sublicense, trade, sell, or attempt to sell in-game Virtual Items for “real” money or exchange Virtual Items for value of any kind outside of a game. Any such transfer or attempted transfer is prohibited and void, and WE may terminate your Account because of it.

6.5 User Content:

6.5.1 If you transmit or upload User Content on the Service, you agree that it will be:

(i) accurate;

(ii) not confidential;

(iii) not in violation of the law;

(iv) not in violation of contractual restrictions or other parties’ rights, and that you have permission from any other party whose personal or other information or intellectual property is contained within the User Content;

(v) free of viruses, adware, spyware, worms or other malicious code;

(vi) in compliance with the Community Rules.

6.5.2 You own your User Content, but you give Lihuhu a perpetual and irrevocable (other than as provided below), worldwide, fully paid-up and royalty-free, non-exclusive, license to use your User Content and any modified and derivative works thereof in connection with the Service, including in marketing and promotions. To the extent allowed by applicable laws, you waive any moral rights you may have in any User Content (like the right to be identified as the author of the User Content or the right to object to a certain use of that User Content).

6.5.3 Lihuhu’s license to your User Content ends when you request deletion of your User Content by emailing the request to admin@lihuhugames.com, stating that you no longer want Lihuhu to use your User Content, with the following exceptions:

(i) User Content submitted in response to Lihuhu promotions (which will be subject to the terms of the promotion);

(ii) User Content either shared with others which they have not deleted or already used publicly as allowed under these Terms; and

(iii) User Content is subject to a separate license with Lihuhu (which will be subject to the terms of such license).

6.5.4 If you request deletion of your User Content, we will take reasonable steps to remove your User Content from active use, which may include suppression of your User Content in our systems. However, User Content may persist in our systems, including backup copies. We may also retain copies of User Content if we are legally required to do so.

6.5.5 When you post your observations and comments on the Service, such as in forums, blogs, and chat features, we cannot guarantee that other players will not use the ideas and information that you share. If you have an idea or information that you would like to keep confidential and/or don’t want others to use, don’t post it. LIHUHU IS NOT RESPONSIBLE FOR ANY OTHER PERSON’S USE OR APPROPRIATION OF ANY CONTENT OR INFORMATION YOU POST IN ANY FORUMS, BLOGS AND CHAT ROOMS.

  1. Monitoring the use of Service and User Content 

7.1 We have no obligation to monitor User Content and we are not responsible for monitoring the Service for inappropriate or illegal User Content or conduct by other players. That said, we have the right, in our sole discretion, to edit, refuse to post, or remove any User Content.

7.2 We may also, at our discretion, choose to monitor and/or record your interaction with the Service or your communications with Lihuhu or other players (including, without limitation, chat text and voice communications) when you are using the Service.

7.3 We are not responsible for information, materials, products, or services provided by other players (for instance, in their profiles). However, if someone is violating these Terms or misusing the Service, please contact Us at Customer Support.

  1. Community Rules

8.1 You agree you will not, under any circumstances:

8.1.1 Use the Service, intentionally or unintentionally, in connection with any violation of any applicable law or regulation, or do anything that promotes the violation of any applicable law or regulation; or

8.1.2 Engage in any act that Lihuhu deems in its sole discretion to be in conflict with the spirit or intent of the Service, including but not limited to circumventing or manipulating the Terms of Service, these Community Rules, other Feature Terms, game rules, game mechanics or other policies.

8.2 You agree that you will abide by all of the commitments you make to any other third-party platform providers, such as Apple or Google (each a “Platform”), including without limitation any terms around payment that you may make through the Platforms. In the event of any conflict between these Terms and the applicable Platform’s terms, the applicable Platform’s terms prevail.

(a) Apple Application Store Standard End User License Agreement 

The additional terms and conditions expressed via the following link shall apply to you if you are using a Game from the Apple Application Store. 

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

(b) Google Play Term of Service

The additional terms and conditions expressed via the following link shall apply to you if you are using a Game from the Google Play Store. 

https://play.google.com/intl/en-US_us/about/play-terms/index.html

8.3 You must comply with applicable third-party terms of agreement when using a Game.

8.4 Legal Compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

  1. Account Creation and Use. The following rules govern the creation and use of your account:

9.1 You must not have more than one account, per platform or social network, at any given time and must not create an account using a false identity or information or on behalf of someone other than yourself;

9.2 You must not sublicense, rent, lease, sell, trade, gift, bequeath, or otherwise transfer your account or any Virtual Items associated with your account to anyone without Lihuhu’s written permission; any such transfer or attempted transfer is prohibited and void; and

9.3 You must not access or use an account or Virtual Items that have been sublicensed, rented, leased, sold, traded, gifted, bequeathed, or otherwise transferred from the original account creator without Lihuhu’s permission.

  1. Collection and publication of personal information

10.1 You agree that you will not, under any circumstances:

10.1.1 Try to get login information or access an account belonging to other players.

10.1.2 Collect or harvest other users’ content or information.

10.1.3 Upload or transmit or attempt to upload or transmit, without Lihuhu’s express permission, any material that acts as a passive or active information collection or transmission mechanism, including, without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies or other similar devices or technologies (sometimes referred to as “spyware,” “passive collection mechanisms” or “pcms”).

  1. Offensive or infringing content

11.1 You agree that you will not, under any circumstances:

11.1.1 Post any content that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, otherwise objectionable or offensive; or violates any applicable law or regulation.

11.1.2 Post any content that contains nudity, excessive violence, or offensive subject matter or that contains a link to such content;

11.1.3 Harass, abuse, or harm, or advocate or incite harassment, abuse, or harm of another person, or group, including without limitation Lihuhu employees and customer service representatives; or

11.1.4 Post content that infringes or violates someone else’s rights or otherwise violates the law.

11.1.5 Impersonate any other person, including without limitation, a Lihuhu employee.

  1. Commercial activity

12.1 You agree that you will not, under any circumstances:

12.1.1 Use the Service for any unauthorized commercial purpose, including but not limited to (1) communicating or facilitating any commercial advertisement or solicitation (such as chain letters, junk e-mail or repetitive messages (spim and spam)), or (2) gathering or transferring Virtual Items for sale;

12.1.2 Use the Service for performing in-game services, such as power-leveling and item collection services, in exchange for payment outside the Service.

  1. Unauthorized Use of or Connection to the Service

13.1 You agree that you will not, under any circumstances:

13.1.1 Use or design cheats, exploits, automation software, bots, hacks, mods or any unauthorized third party or other software designed to modify or interfere with the Service or any game experience;

13.1.2 Institute (execute), assist, encourage, or become involved in any type of attack, including without limitation distribution of a virus, denial of service attacks upon the Service, or other attempts to disrupt the Service or any other person’s use or enjoyment of the Service;

13.1.3 Try to gain unauthorized access to the Service, accounts registered to others, or to any computer or server used to offer or support the Service or any Lihuhu game environment (each a “Server”) or networks connected to the service by any means other than the user interface provided by Lihuhu, including but not limited to, by circumventing or modifying or causing to be modified, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, files, or software that is part of the Service;

13.1.4 Use, facilitate, create, or maintain any unauthorized connection to the Service, including without limitation (1) any connection to any unauthorized server that emulates or attempts to emulate any part of the Service; or (2) any connection using programs tools, or software not expressly approved by Lihuhu;

13.1.5 Use any unauthorized third party or other software that accesses, intercepts, “mines”, or otherwise collects information from or through the Service or that is in transit from or to the Service, including, without limitation, any software that reads areas of RAM or streams of network traffic used by the Service to store information about game characters, elements, or environment. Lihuhu may, at its sole and absolute discretion, allow the use of certain third-party user interfaces;

13.1.6 Intercept, examine or otherwise observe any proprietary communications protocol used by a client, a server, or the Service, whether through the use of a network analyzer, packet sniffer or any other tools;

13.1.7 Make any automated use of the Service, or take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure, or

13.1.8 Bypass any robot exclusion headers or other measures we employ to restrict access to the Service or use any software, technology, or device to send content or messages, scrape, spider, or crawl the Service, or harvest or manipulate data;

13.1.9 Interfere or try to interfere with the proper functioning of the Service, or connect to or use the Service in any way not expressly permitted by the Terms of Service or Feature Terms, including disrupting, overburdening, or assisting in or encouraging the disruption or overburdening of (1)any Server; or (2) the enjoyment of the Service or any Lihuhu game by any other person;

13.1.10 Make improper use of Lihuhu’s support services, including by submitting false abuse reports or using profane and abusive language in your communications with our support personnel; or

13.1.11 Except where permitted by law or relevant open source licenses, modify, reverse engineer, decompile, disassemble, decipher, or otherwise try to derive the source code from us or to obtain any information from the Service using any method not expressly permitted by Lihuhu; or

13.1.12 Copy, modify, or distribute content from any Lihuhu site or game, or Lihuhu’s copyrights or trademarks or use any method to copy or distribute the content of the Service except as specifically authorized by Lihuhu.

  1. Your dealings with other players

14.1 You are responsible for your interactions with other players. If you have a problem with another player, we are not required to get involved, but we can if we desire.

14.2 If you have a dispute with another player, you release Lihuhu and its officers, directors, agents, subsidiaries, joint ventures, and employees from responsibility, claims, demands, and/or damages (actual or consequential) of every kind and nature, whether known or unknown, resulting from that dispute or connected to that dispute. This includes damages for loss of profits, goodwill, use, or data.

  1. Payment terms / In-app Purchases

15.1 We provide a service in the form of access to games and Virtual Items. In the Service, you may use “real world” money to obtain a limited license to use Virtual Items and/or which you may earn or redeem via gameplay. 

15.2 How it works

15.2.1 You get a limited license to Virtual Items by visiting the purchase page in one of our games and providing billing authorization through the platform on which you are playing (e.g., Apple iOS and Android).

15.2.2 We may change what you can use to pay from time to time, at our sole discretion. Virtual Items purchased in our games on other platforms such as Facebook, Apple iOS, or Android, will be subject to those platforms’ payment terms and conditions. Lihuhu does not control how you can pay or how any refunds may be issued on those platforms. Please review those platforms’ terms of service for additional information.

15.2.3 For Virtual Items, your order will represent an offer to us to obtain a limited license for the relevant service(s) or virtual in-game item(s) which will be accepted by us when we make the Virtual Items available in your account for you to use in our games or debit the account through which you paid, whichever comes first. Your limited license to Virtual Items for use in games is a service provided by Lihuhu that starts when we accept your payment or redemption of third-party virtual currency.

15.2.4 For orders to obtain a limited license to use Virtual Items, by clicking the button on the purchase window or page you:

(i) agree that we may start to supply your purchased Virtual Items immediately after you have clicked that button.

15.3 You understand that while you may “earn” “buy” or “purchase” Virtual Items in our Services, you do not legally “own” the Virtual Items and the amounts of any Virtual Item do not refer to any credit balance of real currency or its equivalent. 

15.3.1 Any “virtual currency” balance shown in your Account does not constitute a real-world balance or reflect any stored value but instead constitutes a measurement of the extent of your limited license. 

15.3.2 Neither Lhuhu nor any other person or entity has any obligation to exchange Virtual Items for anything of value. Lihuhu has no liability for hacking or loss of your Virtual Items. 

15.3.3 If you request that your personal data to be erased as specified in Lihuhu´s Privacy Policy, you will permanently and without a right to a refund lose all your Virtual Items as Lihuhu can no longer associate such Virtual Items with you.

15.4 ALL SALES ARE FINAL:

15.4.1 YOU ACKNOWLEDGE THAT LIHUHU IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY, OR WHETHER YOU MADE A PAYMENT THROUGH ANOTHER PLATFORM SUCH AS APPLE, GOOGLE WHERE WE OFFER OUR SERVICES.

15.4.2 PURCHASES OR REDEMPTIONS OF THIRD-PARTY VIRTUAL CURRENCY TO ACQUIRE A LICENSE TO USE VIRTUAL ITEMS ARE NON-REFUNDABLE TO THE FULLEST EXTENT ALLOWED BY LAW.

15.5 If you choose to make a payment for our Services through a third party (like Apple or Google), you acknowledge and agree that all billing and transaction processes are handled by App Store or Google Play, from which platform You downloaded games, and are governed by their terms and conditions, and Lihuhu is not a party to the transaction. If You have any payment-related issues, then You need to contact App Store or Google Play directly.

15.6 Additional Payment Terms:

15.6.1 You agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you. Lihuhu may revise the pricing for the goods and services it licenses to you through the Service at any time.

15.6.2 Subscriptions are also subject to additional terms, which can be found at Subscription Terms below.

15.6.3 For customer assistance, please mail admin@lihuhugames.com.

  1. Subscription terms

16.1 Some of Lihuhu’s games may offer subscription services. If you purchase a subscription, then by clicking the purchase button you are requesting that We begin supplying the subscription services immediately and entering into a daily/weekly/monthly/yearly subscription contract with Us. You are also authorizing a charge to you of a recurring subscription fee at the rate quoted at the time of purchase. For subscription services purchased in a game played on a platform such as Apple or Google, payment will be taken from your iTunes or Google Play account (“Account”) when you confirm the Subscription by available confirmation tools of the Game. The platform will charge you for the subscription fee and the platform’s payment terms will apply. Please review the appropriate platform’s payment terms for additional information.

16.2 Subscription rates are based on an amount in U.S. Dollars. If you are using a local currency the actual amount may fluctuate based on currency exchange rates without notice to you. The charges will be applied to the payment instrument you provide when you start your subscription (or to a different payment instrument if you change your account information). Please note that prices and charges are subject to change. If Lihuhu makes a change to the monthly subscription rate in U.S. Dollars, we will let you know in advance.

16.3 Trial Subscription is offered free of charge for a certain period of time from activation specified in the relevant offer in the Game. If you do not cancel the Subscription within such period, the Subscription Fee shall be taken from your Account when the trial period expires. Please note that your Subscription begins immediately after the activation of a trial Subscription, not after the trial period. You may cancel a subscription during its free trial period using the Subscription setting of Your Account. Lihuhu can not cancel your free trial subscription if it has already been activated.

16.3 Your subscription will automatically renew each period unless and until you terminate your subscription or we terminate it. You must cancel Your Subscription in Your Account setting before it renews each period, otherwise, payment of the next period’s subscription fees will be taken automatically via your chosen payment method. You cannot cancel your current Subscription if it has already been activated.

16.4 In case the Subscription fee cannot be taken from Your Account due to the absence of monetary funds, invalidity of credit card, or for any other reasons, Your Subscription is automatically cancelled.

16.5 You may cancel at any time by visiting the Subscription setting of Your Account on the platform that games are played on. Alternatively, you can reach our billing support team at admin@lihuhugames.com.

16.6 SUBSCRIPTION PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED SUBSCRIPTION PERIODS.

16.7 Lihuhu games may occasionally offer a one-time or limited-time bonus to players who have a current subscription or who agree to start a subscription. You understand that these items, which will generally be marked as “bonus” items, will not be a part of your ongoing subscription.

  1. Promotions and offers

17.1 From time to time, we may offer limited-time promotions. Please review the official rules (if any) associated with the promotion. They will apply in addition to these Terms.

17.2 In addition, from time to time, we may promote Offers. We are not required to give, and players are not required to accept, any Offer. Offers are not transferable, redeemable, or exchangeable for other things of value except at our sole discretion. If you accept any Offer, you may have to sign a declaration of eligibility and liability release or sign other paperwork in order to get the Offer. Some Offers will be subject to taxes and other charges, travel, or activities outside of the virtual world, all of which will be disclosed before You accept the offer. If you accept an Offer you also assume all liability associated with the Offer.

  1. Third-party advertising

18.1 Our Service and our games may feature advertisements from us or other companies. Our Privacy Policy explains what information we share with advertisers. Please read it.

18.2 Sometimes we provide links in our games or on the Service to other companies’ websites or to companies who invite you to participate in a promotional offer and offer you some feature of the Service or upgrade (such as in-game currency) in exchange. Any charges or obligations you take on in dealing with these other companies are your responsibility.

18.3 We make no representation or promises about any content, goods, or services these other companies provide, even if linked to or from our Service or games. Also, just because we allow a link to be included in our games or Services does not mean we endorse that linked site. We are not liable for any claim relating to any content, goods, and/or services of third parties.

18.4 Please also note that the linked sites are not under our control and may collect data or ask you to provide them with your personal or other information, or they may automatically collect information from you. When you use another company’s services, the other company’s service may (or may not) ask you for permission to access your information and content. We are not responsible for these other companies’ content, business practices, or privacy policies, or for how they collect, use, or share the information they get from you.

  1. Copyright notices/complaints

19.1 We respect the intellectual property rights of others and ask that you should, too. We respond to notices of alleged copyright infringement that comply with the Singapore Copyright Act and similar or equivalent local laws that may apply. We reserve the right to terminate any player’s access to the Service if We determine that the player is a “repeat infringer.” We do not have to notify the player before We do this. We also accommodate and do not interfere with standard technical measures copyright owners use to protect their materials.

  1. Feedback and unsolicited ideas

20.1 Sometimes, we may request your feedback on certain features through a promotion or our customer insights program. Any feedback you provide at our request through a promotion or program is subject to the rules of the specific promotion or program.

20.2 Any idea, information or feedback you submit to us without our specific request is subject to our Unsolicited Ideas Policy below.

20.3 Unsolicited Ideas Policy

20.3.1 Lihuhu appreciates your enthusiasm and the time and energy you spend playing our games and suggesting improvements and changes. Lihuhu’s company policy, however, does not allow us to accept or consider any unsolicited ideas, suggestions, proposals, comments, or materials (“Submissions”). The purpose of this policy is to avoid potential misunderstandings when Lihuhu’s products, services, or features might appear to be similar or identical to ideas submitted to Lihuhu.

20.4 Terms of idea submissions

20.4.1 If, despite knowing our policy, you still choose to submit your ideas to Lihuhu, then regardless of what your letter says, the following terms shall apply to your Submissions. You agree that:

(i) Lihuhu will consider the Submissions to be non-confidential and non-proprietary.

(ii) Lihuhu shall have no obligations concerning the Submissions, including but not limited to, no obligation to return any materials or acknowledge receipt of any Submissions.

(iii) Lihuhu may use, redistribute, or disclose the Submissions for any purpose and in any way without any compensation to you or any third party.

20.5 Feedback

20.5.1 While we cannot accept unsolicited ideas, Lihuhu is always pleased to receive feedback regarding its existing features. Please only provide specific feedback on existing features and do not include ideas that our policy will not permit us to accept or consider.

20.5.2 Any feedback you provide is deemed to be non-confidential and non-proprietary. Lihuhu shall be free to use such information on an unrestricted basis without any compensation to you or any third party.

  1. Warranty disclaimer; Services available on an “as is” basis

21.1 Lihuhu does not make any promise or guarantee that the Service will be uninterrupted or error-free.

21.2 USE OF THE SERVICE IS AT YOUR SOLE RISK. IT IS PROVIDED ON AN “AS IS” BASIS. TO THE EXTENT PERMITTED BY APPLICABLE LAW, LIHUHU MAKES NO WARRANTIES, CONDITIONS, OR OTHER TERMS OF ANY KIND, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. LIHUHU DISCLAIMS ANY WARRANTIES OF TITLE OR IMPLIED WARRANTIES, CONDITIONS, OR OTHER TERMS OF NON-INFRINGEMENT, MERCHANTABILITY, QUIET ENJOYMENT, OR FITNESS FOR A PARTICULAR PURPOSE.

21.3 If your state or country does not allow these disclaimers, they do not apply to you. If your state or country requires a certain period for which a warranty applies, it will be either the shorter of 30 days from your first use of the Service or the shortest period required by law.

  1. Limitations; Waivers of Liability

22.1 YOU ACKNOWLEDGE THAT LIHUHU IS NOT LIABLE:

22.1.1 FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING FOR LOSS OF PROFITS, GOODWILL OR DATA, IN ANY WAY WHATSOEVER ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE SERVICE; OR

22.1.2 FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OTHER USERS OF THE SERVICE AND OPERATORS OF EXTERNAL SITES.

22.2 THE RISK OF USING THE SERVICE AND EXTERNAL SITES RESTS ENTIRELY WITH YOU AS DOES THE RISK OF INJURY FROM THE SERVICE AND EXTERNAL SITES.

22.3 TO THE FULLEST EXTENT ALLOWED BY ANY LAW THAT APPLIES, THE DISCLAIMERS OF LIABILITY IN THESE TERMS APPLY TO ALL DAMAGES OR INJURY CAUSED BY THE SERVICE OR RELATED TO USE OF, OR INABILITY TO USE, THE SERVICE UNDER ANY CAUSE OF ACTION IN ANY JURISDICTION, INCLUDING, WITHOUT LIMITATION, ACTIONS FOR BREACH OF WARRANTY, BREACH OF CONTRACT OR TORT (INCLUDING NEGLIGENCE).

22.4 TO THE MAXIMUM EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, THE TOTAL LIABILITY OF LIHUHU IS LIMITED TO THE TOTAL AMOUNT YOU HAVE PAID LIHUHU IN THE ONE HUNDRED AND EIGHTY DAYS (180) DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM.

22.5 IF YOU HAVE NOT PAID LIHUHU ANY AMOUNT IN THE ONE HUNDRED AND EIGHTY DAYS (180) DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH LIHUHU IS TO STOP USING THE SERVICE AND TO CANCEL YOUR ACCOUNT.

22.6 Some states or countries do not allow the exclusion of certain warranties or the limitations/exclusions of liability described above. Accordingly, these limitations/exclusions may not apply to you if you reside in one of those states or countries.

  1. Indemnity

23.1 If you use or misuse the Service, or if you violate these Terms or any other applicable rules, including the Community Rules or Feature Terms, and that results in loss or damage or in a claim or liability against Lihuhu, you agree to indemnify, defend and hold harmless Lihuhu (which means you agree to compensate Lihuhu on a full indemnity basis) for that loss, damage, claim or liability, including compensating Lihuhu for our legal fees or expenses. If Lihuhu wants to, they are allowed to take exclusive charge of the defense of any case on which you are required to compensate or reimburse them, and it will be at your expense. You also have to cooperate in Lihuhu’s defense of these cases. You agree not to settle any matter without any prior written consent of Lihuhu. Lihuhu will use reasonable effort to let you know if they learn of any claim for which you have to compensate or reimburse them. This will apply even if you stop using the Services or your account is deleted.

  1. Applicable law

24.1 These Terms and any dispute or claim arising out of or in connection with their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Singapore. You agree that the courts of Singapore shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the subject matter or formation (including non-contractual disputes or claims) of these Terms.

  1. Severability

25.1 If any part of these Terms, Feature Terms, Community Rules or the Privacy Policy is not enforceable, the rest of these Terms, Feature Terms, Community Rules and the Privacy Policy still applies and is binding and any unenforceable term will be substituted reflecting our intent as closely as possible.

 

  1. Assignment

We may give our rights, or our obligations, under these Terms, Feature Terms, Community Rules, or our Privacy Policy to any person or entity at any time with or without your consent. You may not give your rights or your obligations under these Terms, Feature Terms, Community Rules, or our Privacy Policy without first getting Lihuhu’s written consent, and any attempt to do so without our consent is void.

  1. Entire agreement

27.1 These Terms, and any other policies or rules we reference in these Terms, make up the entire agreement between you and Us relating to the subject matter of these Terms, and supersede all prior understandings of the parties relating to the subject matter of these Terms, whether those prior understandings were electronic, oral or written, or whether established by custom, practice, policy or precedent, between you and Us.

27.2 End-User License Agreement

Subject to the terms of the Agreement, Lihuhu grants you a non-transferable, non-exclusive, license to (a) use for your personal use, and (b) copy for the purpose of downloading, installing, and executing the number of copies for which you are authorized by the download site of each Game on a mobile device that you own or control for your use (the “License”).

27.3 Certain Restrictions

The rights granted to you in the Agreement are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit any Game; (b) you shall not modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of Games, except to the extent the foregoing restrictions are expressly prohibited by applicable law; (c) you shall not access any Game in order to build a similar or competitive service or application; (d) except as expressly stated herein, no part of any Game may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, or (e) you shall not remove or destroy any copyright notices or other proprietary markings contained on or in any Game. Any future release, update, or other addition to functionality of any Game (including in-app purchases, additional levels, and gameplay enhancements) shall be subject to the terms of the Agreement unless otherwise provided in terms associated with such addition. All copyright and other proprietary notices on any Game content must be retained on any copies.

27.4 This Agreement runs for an indefinite term.

  1. Language of the terms

28.1 If we provide a translated version of these Terms, Feature Terms, the Community Rules, the Privacy Policy, or any other terms or policy, it is for informational purposes only. If the translated version means something different than the English version, then the English meaning will be the one that applies.

  1. No waiver

29.1 If we do not enforce a provision of these Terms, Feature Terms, the Community Rules, or our Privacy Policy, that does not waive our right to do so later. And, if we do expressly waive a provision of these Terms, Feature Terms, the Community Rules, or our Privacy Policy that does not mean it is waived for all time in the future. Any waiver must be in writing and signed by both you and Us to be legally binding.

  1. Notices

30.1 We may notify you by posting something on https://lihuhugames.com or in the game(s) you play, and sending you an e-mail or using other ways of communicating with you based on the contact information you provide to us.

30.2 You have to give us notice of something according to the Terms, Feature Terms, Community Rules, or our Privacy Policy, the notice must be in writing and addressed to admin@lihuhugames.com unless we have provided a more specific method of notifying us.

30.3 Any attempted notice that does not follow these rules has no legal effect.

  1. Equitable remedies

31.1 You agree that given the unique and irreplaceable nature of the rights granted and obligations made under these Terms and the Community Rules, if you breach these Terms, Feature Terms, Community Rules and/or our Privacy Policy, or intend to breach these Terms, Feature Terms, Community Rules or Privacy Policy, money damages alone will not be enough to repair the harm to Lihuhu. Therefore, for disputes that are not required to be resolved, Lihuhu may seek injunctive or other equitable relief (e.g., get a court order to make you stop doing whatever you’re doing that is causing harm) if you breach or intend to breach these Terms, Feature Terms, Community Rules or our Privacy Policy and Lihuhu does not have to post any bond or surety or submit proof of damages.

31.2 You agree to limit your claims to claims for money damages, as limited by Section 22 (Limitations; Waivers of Liability). Further, you agree not to seek injunctive or equitable relief or otherwise seek to stop us from operating any aspect of the Service or any game.

  1. Force majeure

32.1 We are not liable for any changes or problems out of our control, for example, changes or problems caused by natural disasters, epidemics, pandemics, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labour or materials./.